● 24/7 Dispatch

Crew

The people
inside the vehicle.

A small team intentionally — eight paramedics and twelve drivers based at the Lower Delta dispatch hub. Continuity matters more than headcount.

Credentials maintained

Clinical standards

  • ACLS (Advanced Cardiac Life Support)
  • PHTLS (Pre-Hospital Trauma Life Support)
  • ITLS (International Trauma Life Support)
  • Annual BLS-AED revalidation
  • Quarterly SIM-lab refresher

Languages on roster

Languages

  • English (all crews)
  • Mandarin & Cantonese
  • Bahasa Melayu (MSIA-side handover)
  • Bahasa Indonesia (selected)
  • Tamil (selected)
  • Hokkien & Teochew (selected)

Training partners

Partners

  • Singapore Resuscitation & First Aid Council (SRFAC)
  • American Heart Association (AHA) Singapore
  • KPJ Healthcare Academy (cross-training)
  • Annual external biomed audit

Roster

A small team. Twelve years deep.

The duty officer who answers your call has likely been on the run before.

Lead Paramedic

Wei Ming

ACLS · PHTLS · ITLS · 11 years

Cross-border ICU handovers. Bahasa Melayu fluent.

Senior Paramedic

Daniel Tan

ACLS · 9 years

Lead crew on dialysis transport. Cantonese fluent.

Paramedic

Siti Rohana

ACLS · ITLS · 6 years

Lead Indonesian-language coordinator.

Paramedic

Rajesh Kumar

ACLS · PHTLS · 7 years

Trauma-stable transfers; Tamil-speaking liaison.

Duty Officer (Day)

Linda Lim

14 years dispatch

MSIG / AIA / Cigna desk.

Duty Officer (Night)

Marcus Lim

10 years dispatch

Overnight escalation lead.

Names representative of crew composition · individual identities masked for operational privacy.